CUSTOMER SERVICE/HOW TO BARGAIN
“People don't care how much you know until they know how much you care” ― Theodore Roosevelt
TIPS:
Always check the internet for price comparison
Ask for price match... if they say no... be prepare to walk out
Use discounted or free gift cards
Use discount coupons
Buy thru Rakuten
Check reviews specially the negative ones..... prefer the item with the most reviews (100 or more) with 4-5 stars to make sure you are buying the best of the best
Write a brief letter to complain explaining the issue and who you spoke what attempts you made and what action you want. Be positive and friendly. If you don't get a response write a 2nd letter with of copy of the first attached. Send last one certified. If everything fails take it to small claims court
Contact your government Representative thru constituent services. If it is the water bill contact the city council, property taxes contact county commissioner, drivers license contact congressman or senator.
Use social media to protest when a company has treated you wrong. For example use twitter to address your grievance by targeting tweets to the company's tweeter account. Got to company's website and read press releases and look for the name of top companies brass and low level executives and find their emails or twitter accounts to communicate.
HOW TO BARGAIN
Negotiation 101: How to Negotiate Anything (ChooseFi podcast): Want to learn how to negotiate like a pro? Negotiation can be a scary word for a lot of people. It often evokes a feeling of challenge or even going to war with another person or persons. In reality, negotiations are crucial communication tactics that are necessary on almost every level of human existence. From personal relationships to high-powered brokered business deals, negotiation plays a role. This guide will teach you how to negotiate anything.
We want to help give you a step up on how to improve your negotiation skills, not just for your Financial Independence but also for life’s negotiations in general, how you can be a better communicator, listener, and deal maker. But, further, how to gear up for a negotiation to be better prepared than “the other guy”
Clark Howard’s 4 Steps To Get Better Customer Service
Explore state and local government directories
7 Prices You Should Always Haggle Over
5 Tools to Negotiate a Better Deal...On Anything
6 Keys to Getting Great Customer Support Every Time
6 Tactics for Winning a Price Negotiation
6 Negotiating Tactics Based on Psychological Science
16 Ways to Make Haggling Work for You | The Dollar Stretcher
Can Millennials Learn to Haggle?
Learn how to bargain and save big!
5 Tips to Negotiate a Better Deal...On Anything | The Dollar Stretcher
3 Ways to Guarantee a Smart Buy
Master the Art of Haggling (and Get Comfortable Doing It)
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7 Haggle-Free Ways to Get a Discount
Bill Negotiation Strategies: How to Lower Your Bills and Save Money
14 Service Providers Most Likely to Lower Your Bill If You Ask
5 Monthly Expenses You Can (Easily) Reduce
Liz Weston: 9 bills where you can cut a better deal
3 Killer Persuasion Techniques You Can Learn from Billionaire Warren Buffett
5 Monthly Expenses You Can (Easily) Reduce
CUSTOMER SERVICE/COMPLAIN
Where Do I File a Consumer Complaint?:
It can be frustrating to have a bad experience with a business and no idea of where to report it. You will need to report to a specific agency depending on your situation. If you’ve experienced a problem after you buy something, receive poor service or get scammed or harassed by a company, understand where to go for help:
Contact the Better Business Bureau (BBB) if you have a problem with a vehicle, your cell phone, or a business or charity service, product or practice.
Having issues with debt collection, credit reporting or other loan and money services? Reach out to the Consumer Financial Protection Office (CFPB).
Report a problem with health products like a prescription drug, vaccine or medical device to the Food and Drug Administration (FDA).
Were you scammed, had your identity stolen, or your privacy invaded online? Notify the Federal Trade Commission (FTC).
Submit a complaint | Consumer Financial Protection Bureau
4 Steps to Getting Your Way When You Complain
Clark Howard’s 6 Simple Steps To Get Better Customer Service
File a Complaint | Consumer Complaints | Better Business Bureau
Consumer complaints about specific financial products or services should be submitted through the CFPB’s complaint website.
Know what steps to take if you bought something online and never received it.
Tried to cancel a service but couldn’t? Learn steps to take
How to Contact Your Elected Officials
4 Steps to Getting Your Way When You Complain
Best Way To Dispute a Fraudulent Charge
What to do if your online order never arrives — and how to get your money back
4 Steps to Getting Your Way When You Complain
6 Keys To Getting Great Customer Support Every Time
Free Advice: Clark’s Consumer Action Center
Know How to Report a Customer Complaint
How to File a Complaint Against a Company
How to Complain and Get Results
When and How to Make a Consumer Complaint | The Dollar Stretcher
Bad Customer Service - 16 Ways to Get What You Want
Got Bad Customer Service? How to Complain Well and Get Results
Handling Complaints With Your Bank
If you or others experience a problem with a financial product or service you can submit a complaint with the CFPB.
4 Steps to Getting Your Way When You Complain
https://www.crunchbase.com/organization/groubal
Groubal at its core is a social media platform that provides a showcase for global consumers to post complaint petitions and share them to gain support and demand a call to action.
QUOTES:
Ask Twice: Twice in the last month I was denied a refund that I believed was due me. One was from my cell phone company and one was from an subscription service. Both times, I contacted the company the second time, mentioned that I still felt the refund was due me, and mentioned that the refund was smaller than the money they'd loose if they lost me as a customer. Both times, I received the refund the second time I asked. I've been told by people who work in customer complaint departments that they are usually instructed to deny the refund the first time because most people will then give up. If you pursue the matter, you will often be satisfied. Joy from Dollar Stretcher Tips